{
  "version": 1,
  "generated_at": "2026-09-05T02:25:36.738Z",
  "source": "competitor-tracker-api",
  "licence": {
    "id": "CC-BY-4.0",
    "url": "https://creativecommons.org/licenses/by/4.0/",
    "attribution": "Competitor Tracker & Co. — https://competitortracker.io"
  },
  "canonical": "https://competitortracker.io/companies/quackback/",
  "self": "https://competitortracker.io/data/companies/quackback.json",
  "id": "019e97e6-6538-7016-b198-79ed10ed238a",
  "track": {
    "mode": "company",
    "url": "https://app.competitortracker.io/track/company/quackback",
    "competitor_id": "019e97e6-6538-7016-b198-79ed10ed238a"
  },
  "slug": "quackback",
  "name": "Quackback",
  "url": "https://quackback.io",
  "domain": "quackback.io",
  "description": "Open-source feedback and support in one product: boards, roadmap, changelog, and a shared inbox. Cloud or self-hosted.",
  "favicon_url": "https://assets.competitortracker.io/favicons/019e97e6-6538-7016-b198-79ed10ed238a.png",
  "tracked_categories": [
    "Pricing",
    "Product",
    "Messaging",
    "Corporate",
    "Market"
  ],
  "affiliated": false,
  "affiliated_url": null,
  "parent": null,
  "industry": {
    "slug": "product-feedback-prioritization-software-intelligence",
    "name": "Product Feedback Software",
    "url": "https://competitortracker.io/industries/product-feedback-prioritization-software-intelligence/2026-q2/",
    "data_url": "https://competitortracker.io/data/industries/product-feedback-prioritization-software-intelligence.json"
  },
  "last_read": "2026-09-05T02:23:05.347Z",
  "archive": {
    "year": 2026,
    "basis_date": null,
    "web_archive": false
  },
  "summary": "Since 2026, Competitor Tracker & Co. has logged 20 changes on Quackback's public website, led by product (9 of 20) with pricing next (6). The most recent, detected September 5, 2026: reduced the board limit for the free plan from two to one.",
  "changes_total": 20,
  "changes_high_priority": 8,
  "changes_withheld": 15,
  "changes_shown": [
    {
      "category": "Messaging",
      "priority": "high",
      "description": "Repositioned the site to emphasize product feedback over customer support. Updated taglines and reordered sections to reflect this focus.",
      "detected_at": "2026-09-05T02:24:43.894Z",
      "source_url": null
    },
    {
      "category": "Pricing",
      "priority": "high",
      "description": "Switched from per-seat to flat-rate billing. New tiers include Pro and Business plans.",
      "detected_at": "2026-09-05T02:24:37.789Z",
      "source_url": null
    },
    {
      "category": "Pricing",
      "priority": "high",
      "description": "Replaced flat-rate plans with per-seat billing: Starter ($19), Pro ($79), Scale ($299) become Free ($0), Growth ($12/seat), Pro ($24/seat), Scale ($49/seat).",
      "detected_at": "2026-08-29T02:47:15.643Z",
      "source_url": null
    },
    {
      "category": "Product",
      "priority": "high",
      "description": "Added Support Inbox, Help Center, Status pages and Quinn AI features to the platform.",
      "detected_at": "2026-08-29T02:31:14.342Z",
      "source_url": null
    },
    {
      "category": "Messaging",
      "priority": "high",
      "description": "Hero rewritten to emphasize transparency: 'Every release, out in the open. Users find out first.' with updated subtitle.",
      "detected_at": "2026-08-29T02:31:08.998Z",
      "source_url": null
    }
  ],
  "category_breakdown": [
    {
      "category": "Product",
      "count": 9
    },
    {
      "category": "Pricing",
      "count": 6
    },
    {
      "category": "Messaging",
      "count": 4
    },
    {
      "category": "Market",
      "count": 1
    }
  ],
  "pages_tracked": 21,
  "watch_list": [
    {
      "name": "Productlane",
      "slug": "productlane",
      "relation": null,
      "url": "https://competitortracker.io/companies/productlane/",
      "data_url": "https://competitortracker.io/data/companies/productlane.json"
    },
    {
      "name": "Harvestr",
      "slug": "harvestr",
      "relation": null,
      "url": "https://competitortracker.io/companies/harvestr/",
      "data_url": "https://competitortracker.io/data/companies/harvestr.json"
    },
    {
      "name": "ProductPlan",
      "slug": "productplan",
      "relation": null,
      "url": "https://competitortracker.io/companies/productplan/",
      "data_url": "https://competitortracker.io/data/companies/productplan.json"
    },
    {
      "name": "craft.io",
      "slug": "craft-io",
      "relation": null,
      "url": "https://competitortracker.io/companies/craft-io/",
      "data_url": "https://competitortracker.io/data/companies/craft-io.json"
    },
    {
      "name": "airfocus",
      "slug": "airfocus",
      "relation": null,
      "url": "https://competitortracker.io/companies/airfocus/",
      "data_url": "https://competitortracker.io/data/companies/airfocus.json"
    },
    {
      "name": "Jira Product Discovery",
      "slug": "jira-product-discovery",
      "relation": null,
      "url": "https://competitortracker.io/companies/jira-product-discovery/",
      "data_url": "https://competitortracker.io/data/companies/jira-product-discovery.json"
    },
    {
      "name": "UserVoice",
      "slug": "uservoice",
      "relation": null,
      "url": "https://competitortracker.io/companies/uservoice/",
      "data_url": "https://competitortracker.io/data/companies/uservoice.json"
    },
    {
      "name": "UserJot",
      "slug": "userjot",
      "relation": null,
      "url": "https://competitortracker.io/companies/userjot/",
      "data_url": "https://competitortracker.io/data/companies/userjot.json"
    },
    {
      "name": "Upvoty",
      "slug": "upvoty",
      "relation": null,
      "url": "https://competitortracker.io/companies/upvoty/",
      "data_url": "https://competitortracker.io/data/companies/upvoty.json"
    },
    {
      "name": "ProductLift",
      "slug": "productlift",
      "relation": null,
      "url": "https://competitortracker.io/companies/productlift/",
      "data_url": "https://competitortracker.io/data/companies/productlift.json"
    }
  ],
  "faq": [
    {
      "question": "What did Quackback change most recently?",
      "answer": "On September 5, 2026, Competitor Tracker & Co. detected reduced the board limit for the free plan from two to one, repositioned the site to emphasize product feedback over customer support. Updated taglines and reordered sections to reflect this focus and switched from per-seat to flat-rate billing. New tiers include Pro and Business plans.",
      "link": null,
      "link_text": null
    },
    {
      "question": "How often is this page updated?",
      "answer": "Competitor Tracker reads Quackback's site every week and files what changed. A detected change reaches this page within a week of the date it was detected. Weeks when Quackback changes nothing can leave the file as it stands.",
      "link": null,
      "link_text": null
    },
    {
      "question": "Can my AI agent query Quackback's changes?",
      "answer": "Yes. Connect the Competitor Tracker MCP server (the protocol AI assistants like Claude use to call tools) and ask for Quackback's latest changes. Tracking starts the day you subscribe: from then on, every change is on the record, queryable by you or your agent.",
      "link": "https://competitortracker.io/demo/agent/",
      "link_text": "See a real session"
    }
  ]
}