{
  "version": 1,
  "generated_at": "2026-09-05T06:26:08.095Z",
  "source": "competitor-tracker-api",
  "licence": {
    "id": "CC-BY-4.0",
    "url": "https://creativecommons.org/licenses/by/4.0/",
    "attribution": "Competitor Tracker & Co. — https://competitortracker.io"
  },
  "canonical": "https://competitortracker.io/companies/productlane/",
  "self": "https://competitortracker.io/data/companies/productlane.json",
  "id": "019ead9c-65e7-703a-989c-b2b9c39f00c6",
  "track": {
    "mode": "company",
    "url": "https://app.competitortracker.io/track/company/productlane",
    "competitor_id": "019ead9c-65e7-703a-989c-b2b9c39f00c6"
  },
  "slug": "productlane",
  "name": "Productlane",
  "url": "https://productlane.com",
  "domain": "productlane.com",
  "description": "Support your customers via Slack, email, and a widget. Consolidate all channels and prioritize with high precision using Productlane.",
  "favicon_url": "https://assets.competitortracker.io/favicons/019ead9c-65e7-703a-989c-b2b9c39f00c6.png",
  "tracked_categories": [
    "Pricing",
    "Product",
    "Messaging",
    "Corporate",
    "Market"
  ],
  "affiliated": false,
  "affiliated_url": null,
  "parent": null,
  "industry": {
    "slug": "product-feedback-prioritization-software-intelligence",
    "name": "Product Feedback Software",
    "url": "https://competitortracker.io/industries/product-feedback-prioritization-software-intelligence/2026-q2/",
    "data_url": "https://competitortracker.io/data/industries/product-feedback-prioritization-software-intelligence.json"
  },
  "last_read": "2026-09-05T06:23:24.150Z",
  "archive": {
    "year": 2026,
    "basis_date": null,
    "web_archive": false
  },
  "summary": "Since 2026, Competitor Tracker & Co. has logged 29 changes on Productlane's public website, led by product (19 of 29) with messaging next (7). The most recent, detected September 5, 2026: footer 'Product' section added 'MCP' and removed 'Our Roadmap'.",
  "changes_total": 29,
  "changes_high_priority": 8,
  "changes_withheld": 24,
  "changes_shown": [
    {
      "category": "Pricing",
      "priority": "high",
      "description": "Added per-resolution pricing at $0.79, with 25/month on Starter, 50 on Pro, 100 on Scale, and volume Enterprise rates.",
      "detected_at": "2026-09-05T06:25:32.403Z",
      "source_url": null
    },
    {
      "category": "Messaging",
      "priority": "high",
      "description": "Repositioned messaging around autonomous customer support and removed Linear-specific targeting from headlines and CTAs.",
      "detected_at": "2026-09-05T06:23:19.255Z",
      "source_url": null
    },
    {
      "category": "Messaging",
      "priority": "high",
      "description": "Hero section redesigned to show AI agent workflow and a new headline.",
      "detected_at": "2026-08-29T06:31:17.081Z",
      "source_url": null
    },
    {
      "category": "Product",
      "priority": "high",
      "description": "Supported channels expanded to include Slack Connect, Microsoft Teams, Discord and API.",
      "detected_at": "2026-08-29T06:31:17.081Z",
      "source_url": null
    },
    {
      "category": "Messaging",
      "priority": "high",
      "description": "Page and meta copy fully redesigned around a 'code-to-customer' closed-loop narrative emphasizing product data, security trust, and post-ship follow-up.",
      "detected_at": "2026-08-22T05:42:25.233Z",
      "source_url": null
    }
  ],
  "category_breakdown": [
    {
      "category": "Product",
      "count": 19
    },
    {
      "category": "Messaging",
      "count": 7
    },
    {
      "category": "Pricing",
      "count": 3
    }
  ],
  "pages_tracked": 17,
  "watch_list": [
    {
      "name": "Harvestr",
      "slug": "harvestr",
      "relation": null,
      "url": "https://competitortracker.io/companies/harvestr/",
      "data_url": "https://competitortracker.io/data/companies/harvestr.json"
    },
    {
      "name": "ProductPlan",
      "slug": "productplan",
      "relation": null,
      "url": "https://competitortracker.io/companies/productplan/",
      "data_url": "https://competitortracker.io/data/companies/productplan.json"
    },
    {
      "name": "craft.io",
      "slug": "craft-io",
      "relation": null,
      "url": "https://competitortracker.io/companies/craft-io/",
      "data_url": "https://competitortracker.io/data/companies/craft-io.json"
    },
    {
      "name": "airfocus",
      "slug": "airfocus",
      "relation": null,
      "url": "https://competitortracker.io/companies/airfocus/",
      "data_url": "https://competitortracker.io/data/companies/airfocus.json"
    },
    {
      "name": "Jira Product Discovery",
      "slug": "jira-product-discovery",
      "relation": null,
      "url": "https://competitortracker.io/companies/jira-product-discovery/",
      "data_url": "https://competitortracker.io/data/companies/jira-product-discovery.json"
    },
    {
      "name": "UserVoice",
      "slug": "uservoice",
      "relation": null,
      "url": "https://competitortracker.io/companies/uservoice/",
      "data_url": "https://competitortracker.io/data/companies/uservoice.json"
    },
    {
      "name": "UserJot",
      "slug": "userjot",
      "relation": null,
      "url": "https://competitortracker.io/companies/userjot/",
      "data_url": "https://competitortracker.io/data/companies/userjot.json"
    },
    {
      "name": "Upvoty",
      "slug": "upvoty",
      "relation": null,
      "url": "https://competitortracker.io/companies/upvoty/",
      "data_url": "https://competitortracker.io/data/companies/upvoty.json"
    },
    {
      "name": "Quackback",
      "slug": "quackback",
      "relation": null,
      "url": "https://competitortracker.io/companies/quackback/",
      "data_url": "https://competitortracker.io/data/companies/quackback.json"
    },
    {
      "name": "ProductLift",
      "slug": "productlift",
      "relation": null,
      "url": "https://competitortracker.io/companies/productlift/",
      "data_url": "https://competitortracker.io/data/companies/productlift.json"
    }
  ],
  "faq": [
    {
      "question": "What did Productlane change most recently?",
      "answer": "On September 5, 2026, Competitor Tracker & Co. detected footer 'Product' section added 'MCP' and removed 'Our Roadmap', added per-resolution pricing at $0.79, with 25/month on Starter, 50 on Pro, 100 on Scale, and volume Enterprise rates and added answer source attribution, human handoff, automatic language translation, and reply caps (3 per 10 minutes, 12 daily).",
      "link": null,
      "link_text": null
    },
    {
      "question": "How often is this page updated?",
      "answer": "Competitor Tracker reads Productlane's site every week and files what changed. A detected change reaches this page within a week of the date it was detected. Weeks when Productlane changes nothing can leave the file as it stands.",
      "link": null,
      "link_text": null
    },
    {
      "question": "Can my AI agent query Productlane's changes?",
      "answer": "Yes. Connect the Competitor Tracker MCP server (the protocol AI assistants like Claude use to call tools) and ask for Productlane's latest changes. Tracking starts the day you subscribe: from then on, every change is on the record, queryable by you or your agent.",
      "link": "https://competitortracker.io/demo/agent/",
      "link_text": "See a real session"
    }
  ]
}